Shipping and Delivery policy

Effective Date: 28-04-2025

Thank you for visiting Shoe Mart. We are committed to delivering your favorite footwear as quickly and securely as possible. Please read our Shipping and Delivery Policy carefully.


📦 Order Processing

  • Orders are processed within 1–2 business days after successful payment confirmation.

  • Orders placed on weekends or public holidays will be processed on the next working day.


🚚 Shipping Methods and Delivery Time

  • Standard Shipping: 4–7 business days after dispatch.

  • Express Shipping (if available): 1–3 business days after dispatch.

  • Delivery time may vary based on your location and external factors like weather, logistics delays, or public holidays.


🌍 Shipping Coverage

  • We currently ship throughout [your country — e.g., India].

  • International shipping may be available for selected countries (please contact us for details).


💵 Shipping Charges

  • Standard Shipping:

    • Free shipping on orders above ₹999.

    • Orders below ₹999 may incur a shipping charge of ₹50.

  • Express Shipping:

    • Additional charges may apply based on location and order size (visible during checkout).


📬 Order Tracking

  • Once your order is shipped, you will receive an email or SMS with your tracking number and tracking link.

  • You can track your shipment status at any time.


Delivery Issues

  • Please ensure you provide accurate shipping details during checkout.

  • If an order is returned due to an incorrect address or non-availability at delivery, reshipping charges may apply.

  • We are not responsible for delays caused by courier companies but will help you coordinate if necessary.


⚠️ Important Information

  • We do not ship or deliver on Sundays or public holidays.

  • Delivery timelines may be extended during festive seasons or special sales events.

  • In case of extreme delays, you can contact our support team for assistance.


📞 Contact Us

For any questions related to shipping and delivery, please reach out to us:

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